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Nathan N
1 reviews | Active since Jul 2017
19 Aug 2019, 23:06
Pathetic Cellc
I called in to cancel my contract earlier this month as there's no good deals with Cellc that interests me with iPhones or data. The agent advised me that I will be transitioned over to pay as you go on the 17th August 2019. I asked about my current data and minutes as I pay on the 1st of every month. The agent told me the data and minutes will still be available till it is used up or end of the month. Come the 17th August, everything just switches off and I'm left with no data and minutes at all. Pathetic service. Was such an issue to upgrade to the iPhone 7 two years ago and now Cellc are at it again. Thank God I've cancelled all my contracts with them. 10 years is being foolish enough to keep going through this ****
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Replies (2)
Cell C's replyOfficial
21 Aug 2019, 15:05Hi Nathan
On cancellation of your contract for any reason, any unused Inclusive Benefits will be forfeited and you will have no claim against Cell C in respect of such unused Inclusive Benefits. It is your responsibility to ensure that any unused Inclusive Benefits are used up prior to cancellation.
^MM
On cancellation of your contract for any reason, any unused Inclusive Benefits will be forfeited and you will have no claim against Cell C in respect of such unused Inclusive Benefits. It is your responsibility to ensure that any unused Inclusive Benefits are used up prior to cancellation.
^MM
Best regards,
Cell C's reply21 Aug 2019, 15:05
Official
Hi Nathan
On cancellation of your contract for any reason, any unused Inclusive Benefits will be forfeited and you will have no claim against Cell C in respect of such unused Inclusive Benefits. It is your responsibility to ensure that any unused Inclusive Benefits are used up prior to cancellation.
^MM
On cancellation of your contract for any reason, any unused Inclusive Benefits will be forfeited and you will have no claim against Cell C in respect of such unused Inclusive Benefits. It is your responsibility to ensure that any unused Inclusive Benefits are used up prior to cancellation.
^MM
Best regards,
NN
Nathan N's updateReviewer Update
21 Aug 2019, 17:03I was specifically advised by the retentions agent that my data and minutes will still be in place till it either finishes or the month ends. But it's typical service from you guys. The moment a client cancels, you do everything in your power to mess them around. Forever not keeping to your words. Which is why I've cancelled 8 contracts over the past year with you guys
NN
Nathan N's update21 Aug 2019, 17:03
Reviewer Update
I was specifically advised by the retentions agent that my data and minutes will still be in place till it either finishes or the month ends. But it's typical service from you guys. The moment a client cancels, you do everything in your power to mess them around. Forever not keeping to your words. Which is why I've cancelled 8 contracts over the past year with you guys