1 reviews | Active since Apr 2014
Pathetic Cell C service
Cell C should not call themselves a service provider because they don't deliver any service!! I logged a query on Saturday because I cannot receive calls, I cannot receive SMSs and I cannot send SMSs. The operator told me there's a network problem in Gauteng which I understood. Monday I phoned again as this issue was not resolved. The next operator knew nothing about the network problems. Six operators and four days later I still cannot receive calls, SMS or send SMS. If they still have a network problem after four days they should fire the technicians because they obviously don't know what they are doing. And then they email me telling me they can't reach me... Really, I'm not able to receive calls because of your pathetic service cell c and you're telling me you can't reach me.... Laughable I'm paying for a service at Cell C that I am not receiving. How does it take this long to resolve an issue? They are absolutely pathetic!
^NT
^NT
So now Cell C thinks they resolved the problem by telling me to manually select Cell C on my mobile network settings but this unfortunately means that I now have no reception at all when the power is out because that's how pathetic Cell C's service is.
Here's a thought, why not put my number back on roaming with your partner network then the problem is solved. Or is this type of thing above your intelligence Cell C??
I'm still paying for a service you are not delivering so where can I claim back my payments for all the hours I'm left without reception because you are pathetic? And don't tell me your bla bla BS about service providers not being able to function during load shedding because all other service providers have signal when the power is out, it's just pathetic Cell C that doesn't. And don't try to tell me about how you are working on your generators, you are pathetic *****. Rather sell your company to a service provider who knows what service delivery is because you have absolutely no clue
So now Cell C thinks they resolved the problem by telling me to manually select Cell C on my mobile network settings but this unfortunately means that I now have no reception at all when the power is out because that's how pathetic Cell C's service is.
Here's a thought, why not put my number back on roaming with your partner network then the problem is solved. Or is this type of thing above your intelligence Cell C??
I'm still paying for a service you are not delivering so where can I claim back my payments for all the hours I'm left without reception because you are pathetic? And don't tell me your bla bla BS about service providers not being able to function during load shedding because all other service providers have signal when the power is out, it's just pathetic Cell C that doesn't. And don't try to tell me about how you are working on your generators, you are pathetic *****. Rather sell your company to a service provider who knows what service delivery is because you have absolutely no clue