Pathetic Cell C Service

<p>Being a valued customer for over 13 years and to be treated in this manner really disgusting. I received my sim card on 5 May 2017 only to realize the sim card is damaged, called in and was promised to receive the new card but only to receive it after several times calling on the 27 May. I called in again serval times to activate the line, still with no satisfaction. I was referred to go to the Cell C store and ask for assistance and which I only to be told they a franchise and cant assist me. I than from the store called Cell C to be told the manager is on lunch and I should call back on Monday. R179 was deducted from my account on 6 May 2017 for a pathetic service never received. CELL C DO YOU THINK THIS IS FAIR CUSTOMER SERVICE????????</p> <p> </p>