Pathetic Cell c out bound agents

unprofessional call centre agents ,I'm so disappointed with the service I received this morning from a disgusting call centre agent with no manners what's so ever ,This Guy called me this morning about my unpaid debit I requested that he contact me lunch time and he blatantly refused "he said I cant call you again its not allowed "this is disgusting telephonic manners .Cell c should train their staff properly ,he then goes and cancels my lines both of them ,I have two Cell c contracts I've recently took on another contract I've been a loyal customer and this once i cant make payments because of financial constraints then you treat me like **** ,i have gone the extra mile to contact the call center to arrange a double debit for September and Simphiwe tells me that even if i make arrangements she cant open my lines this is nonsense and frustrating I've been paying my contracts and I'm a loyal customer but if this is going to continue i wouldn't mind switching providers for someone better even though all of you are the same .can some one professional contact me not those out bound idiots