1 reviews | Active since May 2018
Pathetic, Cell C
Philene Swanepoel ▶ Cell C I had data today that I wanted to roll over , I fell asleep and woke up just after 11pm tonight. I could not buy airtime on the Capitec app as it said technical error but was billed me for the airtime twice that I never received, that R24 needs to be refunded also the *139*3279# function kept saying some 'wasp' error so I could not buy airtime there?? to rol***** the data then called the call centre who said there are 'technical errors' being experienced, hmm really wow such a high level answer and apparently data cannot be rolled over after 11pm it has to be done 2 hours before, that is nonsense because both my husband and I have rolled over data after 11pm?? I expect to be refunded the airtime I purchased via the app that was not sent to me (R24)and the data given back oddly 800MB!!! This is *****ing from us the consumers and believe me I will complain everyday till this is sorted out!
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Thank you for getting in touch with Cell C.
We have received your query and are working at resolving this issue.
Do expect further communication from our social media team.
^YM
