Nelma J's updateReviewer Update
12 Dec 2018, 09:49And the pathetic service continues!!!!!!
Can Mandisa or Gerald Naidoo or Tholani from Cell C technical support contact me urgently, as I was promised by Mandisa that Gerald Naidoo, the supervisor will call me. He did not, Tholani called me once and promised to phone me back in 1 hour, it is now 17 hours and nothing has happened.
A guy from Cell C Head office phoned because om review on Hello Peter. Not even he, could keep to his commitments.
I am current speaking to Vincent Ngubaneni, who is checking for information on the system to see if he can help me. He is again doing a trouble shooting exercise. Thanks for trying Vincent, but this is a problem the supervisors must sort out.
Now Vincent is saying that the feedback he is getting, is that Vumatel has an outage in Bryanston and Randburg. Vincent is suggesting that I must wait another 4 hours and them try to connect again.
So Cell C has now blamed Eskom for load shedding and now it is Vumatel for having fiber issues.
CAN ANY ONE FROM CELL C ASSIST or is every one just to *********** to pick up a phone and call me?