YL
Yifan L

1 reviews | Active since Jun 2018

18 Oct 2021, 14:26

Pathetic Cell C

I Have canceled my Cell C Network for the past 3+ years, Cell C has then started sending me statements that my accounts were in arrears , I still remember clearly that the consultant suggested I pay for what I use so, therefore, it remains as an open contract I was under the impression that if I didn't use the number I won't be charged but nothing was told !!! Cell C Consultants has been calling me numerously for payments which are ridiculous, I have not been using the number for 3+ years why didn't they ask me then only after 3 years? now cell C is going to affect my credit score because I refuse to pay for something I have not been using for 3 years now. till today, no updates nothing whatsoever my cell c account number is: ***

0
Replies (4)
Cell C
Cell C's reply18 Oct 2021, 14:39
Official
Hi  Yifan  

Thank you for reaching out to us. 

Your Cell C contract has been cancelled. However, the account is not paid up. Would you like us to assist you with payment arrangement? 

^NT 
YL
Yifan L's update18 Oct 2021, 14:44
Reviewer Update
Cell c .. You can't be for real...
payment for what? please give me a valid reason why should I pay you guys for services I didn't use?
Please go back to track the phone records of all the conversations between me and your cell c Untrained consultants.
I have absolutely no responsibility at all , you guys are at fault


YL
Yifan L's update18 Oct 2021, 14:53
Reviewer Update
I don't understand how on earth does Cell C has the audacity to come ask for payments when they ***** up everything?
Cell C
Cell C's reply18 Oct 2021, 15:04
Official
We will be in touch to assist further. 

^NT