ME
Michaela E
1 reviews | Active since Dec 2019
10 Jun 2021, 13:40
Pathetic
Pathetic!!!!!!! The money has still not been taken of my account and I need to cancel this ****p contract as soon as possible at this point. My contract is ending next mont and they wont cancel it or allow me to give my month notice as there shows money still owing but they are having trouble with there debiting **** and cant take the money from my account now I will have to pay another month ,The guy on the phone told me I need to just wait till they debit it next mont not giving a **** about the fact that I want to cancel the contract ,, I am done with Cell C and hope tha nobody els ever sighns with them again cause the problems are never ending and you as the client will always be worst off.
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Cell C's replyOfficial
10 Jun 2021, 14:33Hi Michaela
Thank you for contacting us.
We regret to hear about the service you've received with us.
Please advice if we can attempt resubmitting on your account an when? Then after we will escalate to our social media team to assist with the cancellation request.
^NH
Thank you for contacting us.
We regret to hear about the service you've received with us.
Please advice if we can attempt resubmitting on your account an when? Then after we will escalate to our social media team to assist with the cancellation request.
^NH
Cell C's reply10 Jun 2021, 14:33
Official
Hi Michaela
Thank you for contacting us.
We regret to hear about the service you've received with us.
Please advice if we can attempt resubmitting on your account an when? Then after we will escalate to our social media team to assist with the cancellation request.
^NH
Thank you for contacting us.
We regret to hear about the service you've received with us.
Please advice if we can attempt resubmitting on your account an when? Then after we will escalate to our social media team to assist with the cancellation request.
^NH