NB
Nomaphelo B

1 reviews | Active since Jan 2018

21 Aug 2021, 12:32

Pathetic

I tried to cancel my contract and I was advised to take another package which is less than what I've been paying, which I saw reasonable. On my surprise cellc took away the data that was left on my simcard and it stopped working but on my statement it shows that I'm going to pay the full amount. I can't even call their customer service with this simcard coz it's blocked, I received an email with new contract, for what coz you blocked your simcard?????!

0
Replies (7)
NB
Nomaphelo B's update21 Aug 2021, 15:00
Reviewer Update
Doesn't go onto internet as well, so what is the use of having it????
NB
Nomaphelo B's update21 Aug 2021, 15:01
Reviewer Update
Isn't supposed to be a data Sim? I'm loosing business because it doesn't allow me to go into internet
NB
Nomaphelo B's update21 Aug 2021, 15:05
Reviewer Update
If it started immediately why am I paying full amount for this month? And starting immediately means it's gonna be on and off internet? Lastly I did not ask for that immediately
NB
Nomaphelo B's update21 Aug 2021, 15:06
Reviewer Update
Please don't tell me about network coverage, I've been using this simcard until that new whatever, ever since I've been experiencing problems
NB
Nomaphelo B's update22 Aug 2021, 06:23
Reviewer Update
I have been using this simcard for almost 4 years I know all that. There's no other way you can help me with because right now you guys are frustrating me even more. If not please cancel the contract I can't be paying for something that is giving me problems 24/7, everytime I need to use internet I have to reset it. This all started after this upgrade or downgrade thing

NB
Nomaphelo B's update22 Aug 2021, 09:46
Reviewer Update
You really don't want to hear that I've been using it all along. Kindly cancel the contract.
NB
Nomaphelo B's update22 Aug 2021, 09:48
Reviewer Update
This is really not working for me and it's frustrating