Pathetic as always
Dear *********** Cell C,<br> <br> i have asked you guys for the past 2 weeks to assist for the following:<br> 1. Data, Airtime disappearing <br> 2. Data being used but the phone is not running and background data is disabled.<br> <br> I was on the phone right now with one of your agents by the name of Amanda who just cut the call on me... want proof ? why not go have a look at the recordings!!!<br> <br> <br> I have asked repeatedly to assist with the issues as i have been having endless problems with this contract and it has only been 3 months that i have the damn thing.<br> <br> I expect a response as soon as possible.<br> <br>
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Replies (1)Cell C's replyOfficial
12 Apr 2016, 10:57Hello Prishenzn,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Apr 2016, 10:57
Official
Hello Prishenzn,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
