1 reviews | Active since Feb 2016

12 Apr 2016, 10:49

Pathetic as always

Dear *********** Cell C,<br> <br> i have asked you guys for the past 2 weeks to assist for the following:<br> 1. Data, Airtime disappearing <br> 2. Data being used but the phone is not running and background data is disabled.<br> <br> I was on the phone right now with one of your agents by the name of Amanda who just cut the call on me... want proof ? why not go have a look at the recordings!!!<br> <br> <br> I have asked repeatedly to assist with the issues as i have been having endless problems with this contract and it has only been 3 months that i have the damn thing.<br> <br> I expect a response as soon as possible.<br> <br>

0
Replies (1)
Cell C
Cell C's reply12 Apr 2016, 10:57
Official
Hello Prishenzn,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,