PATHETIC & ARROGANT CELLC CALL CENTRE AGENTS

On the 19th Nov i called 084135 & spoke to Tshepo at 1:11pm, after explaining that my daughter has been incorrectly been debited he then put me through to a rude individual called Lebo the time of transfer was 1:13pm, she was not willing to assist me at all and said she will put me through to Collections, when i was finish speaking to her, she literally asked me if i am "done speaking". I have never in my entire life come across an Extremely rude and unprofessional & ARROGANT call center agent. She then put the phone down on me. i had to redial but in the meantime CELLC agents gave me 3 different numbers 084135, 084130,084143. Nobody seems to know what number i must call and who to put me through. Please retrain your staff on telephone etiquette and having respect for a customer. PATHETIC!!!!!!!!!!!!!!!!!!!!!! i then call 084143 option 2 i come across another AROGANT agent called Phophi Thivhani at 15:41pm , after explaining my story for the 3rd time she tells me i cannot speak to a manager because they don't take calls. This is the same Phophi Thivhani that i spoke to on the 19/3/2021 at 15:41pm, this agent promised to migrate my daughters number to prepaid and never did. My daughter is overseas, and i am trying to help her to Get CELLC to stop debiting her 2 years later, after the contract is finished. NOBODY IS WILLING TO HELP ME !!! I CELLC YOUR CALL CENTRE STAFF ARE PATHETIC, ARROGANT AND USELESS.