1 reviews | Active since Jan 2014
Pathetic and Poor service
Seriously poor poor service .Logged a network complain going towards a month ago on your app yet no one comes back.I have no network for the last 2-3 months no network in my home I cannot receive or make calls unless I walk far out my house , ridiculous really . I pay over R2000 a month for both our contracts and the pinnacle 10GB I currently have is coming up for an upgrade which im really doubting I will renew if you cannot resolve this matter, even if I roam on vodacom makes no diference what so ever. And I cannot believe you as a company is at any point in n situation you can loose clients !!!!!!Call us back and resolve this as I am now tired that I cannot use my phones at home , thank goodness for my fibre which is luckily not with your company!!!This is poor for someone paying so much really.Get in touch to sort this mess out , I am now fed up!!!!!
Thank you for bringing this matter to our attention.
That is definitely not the type of service we aspire to provide. Please accept our sincerest apologies as we follow up with our Network Team.
^NT
Thank you for bringing this matter to our attention.
That is definitely not the type of service we aspire to provide. Please accept our sincerest apologies as we follow up with our Network Team.
^NT
The network is really poor and doing as your technical department stated had made no improvement at all , really guys ? Please get this sorted , we cannot struggle this way really!
The network is really poor and doing as your technical department stated had made no improvement at all , really guys ? Please get this sorted , we cannot struggle this way really!