FA
Felicia A

1 reviews | Active since May 2017

24 May 2017, 16:17

Pathetic

<p>I have been experiencing this numerous times now. My airtime and data is just gthere at night but in the morning its Magic tada "Its ****** Gone" What the heck man.... I tweeted you people about it and nothing up to date, sis.... contact me urgently on **********

0
Replies (3)
Cell C
Cell C's reply25 May 2017, 07:09
Official

Hi Felicia

Airtime and data does not disappear there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smart phones and faster networks mean data is used quicker etc.

We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.

You will be contacted shortly.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply25 May 2017, 12:10
Official

Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 May 2017, 15:31
Official

Nelly could not get hold of you on your contact number today and has not received any response regarding the previous email she sent.

Regards

Cell C | PN

Best regards,