DV
Dirk V

1 reviews | Active since Jun 2015

04 May 2018, 08:09

Pathetic

I am not happy that you want to charge me a full month. Contract was cancelled and my last date with Cell C was 12/4/2018. According the lady on FBM is that I benifit for the whole month, but my last date was the 12/4/2018, meaning I must only pay for the days that i used the service. I want this to be sorted so that I can pay for what I used from 1/4/2018 to 12/4/2018, You cannot charge me the whole month if only 12 days was used!!!

0
Replies (3)
Cell C
Cell C's reply04 May 2018, 08:38
Official

Good morning Dirk

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

DV
Dirk V's update04 May 2018, 15:02
Reviewer Update
Goodday, No one contacted me yet!!!
Cell C
Cell C's reply07 May 2018, 14:41
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Best regards,