Pathetic

Beginning of Jan, I cancelled 2 of my data contracts. The consultant advised that my 2G data allowance will be loaded as usual, I just need to finish my allowance so that I don't lose my data. For some reasons, the network was very poor and I could hardly open anything on the Internet. Just before Jan month end, I kept on getting a message that I've used up my data and that I should buy more data. I obviously didn't buy more data because my goal was to finish my 2G allowance.<br> To my surprise, I got an invoice for R2850. The call center agent can't explain to me as to how did it happen except that I should log a dispute. I've also asked for the detailed statement including the websites visited and I still haven't received it. I really feel like I'm being punished for canceling my expired contacts even though I have been a loyal customer. I need an explanation because nothing makes sense at this point.<br> <br>