PATHETIC

To make a long story short - I cancelled my contract in December - gave 30 notice- guy explained I will be billed again in Jaunuary but wont receive any benefits for its seen as a cancellation fee. I was billed in Feb again. <br> I phoned call center - been put through to billing then retention then to billing then to retention. Phoned again. Same story. They can see that I was billed incorrectly but they cannot explain why. When I asked to speak to a supervisor it gets said the wont be able to help me. So I must just accept it???? Its called *****.