AH
Angelique H
1 reviews | Active since Sept 2013
18 Aug 2015, 19:04
Pathetic
I got a new contract trough cell c it was delivered to me. As soon as i received my WiFi router i contacted the call centre on 145 to activate my simcard. I was advised that it will take 24 hours and it will be active. Guess what. I still cant use it as it is not active!! And then you try and call them and they just dont answer!!! You hold the line for over half an hour and just give up!! So as soon as you sold the contract your customers aren't important anymore!! Love the customer service guys!! If this is not active by tomorrow before 5 i will cancel this contract and send it back and go with another service provider
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Replies (1)Cell C's replyOfficial
19 Aug 2015, 07:24Hello Angy018,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Aug 2015, 07:24
Official
Hello Angy018,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
