LO
Lucille O

1 reviews | Active since Aug 2022

11 Aug 2022, 18:00

PATHETIC 0 SERVICE USELESS STAFF

0 out of 10. This is the most pathetic service I can't even call it service because I've received none. I had a fibre line connected on 3 August 2022 and they have yet to connect me. The fibre department only works until 17:00 everyday and then tomorrow you have to start all over again with a new idiot that can't assist you. None of the managers do anything the consultants put the phone down in your ear then they have the cheek to send an invoice for the contract that's never worked or connected. And it's not per the contract sold either. I still have no connection and nobody bothers to call back even when they promise high and low. I'm so sick of this.

0
Replies (5)
Cell C
Cell C's reply11 Aug 2022, 18:17
Official
Hi Lucille

Thank you for reaching out.

We're sorry to hear of the service received from us thus far.
Apologies we will have the matter followed up.

^NH
LO
Lucille O's update11 Aug 2022, 18:23
Reviewer Update
Same response I've got from them on Facebook for a week now and they have yet to follow up or respond or call back
Cell C
Cell C's reply11 Aug 2022, 19:15
Official
You will be assisted accordingly.  
^NH
LO
Lucille O's update11 Aug 2022, 20:20
Reviewer Update
Whatever. I've been told I'll be assisted everyday and everyday here we are no assistance
Cell C
Cell C's reply11 Aug 2022, 20:32
Official
We will be in touch.

^NZ