TM
Thando M

1 reviews | Active since Apr 2015

14 Sept 2021, 17:24

Pathethis service

I instructed Bulelani to cancel a contract and I would go and get a device from the store. The instruction was not followed through as the device was delivered and I sent it back. I am now sitting with a problem where I have been transferred from pillar to post and I have a registered contract which I instructed otherwise for cancellation. You have made my life difficult Bulelani.

0
Replies (10)
Cell C
Cell C's reply14 Sept 2021, 18:15
Official
Good day Thando 

Thank you for getting in touch with us. 

Please respond via private reply with your ID/ sale reference number. 

We will look into it and assist. 

^YM

Best regards,

TM
Thando M's update15 Sept 2021, 10:25
Reviewer Update
Track Your Cell C Order - Sale ***
ID number: ***
Cell C
Cell C's reply15 Sept 2021, 13:33
Official
Noted.

We'll be in touch.

^SM

Best regards,

TM
Thando M's update15 Sept 2021, 14:49
Reviewer Update
Will be much appreciated
Cell C
Cell C's reply15 Sept 2021, 15:15
Official
You're welcome.

^SM

Best regards,

TM
Thando M's update06 Oct 2021, 11:28
Reviewer Update
I have just received a statement for my account and the account in question has not been cancelled as yet. The device was returned and I do not understand why I will be billed for something I did not use. Do reply timeously because this is just not on!!!!!
Cell C
Cell C's reply06 Oct 2021, 13:15
Official
Hi Thando 

Please provide us with the number in question. 

^MP

Best regards,

TM
Thando M's update06 Oct 2021, 15:17
Reviewer Update
***
Cell C
Cell C's reply06 Oct 2021, 16:13
Official
Did you receive a Return Waybill number/Reference Number for the collection of the device? 

^MP 

Best regards,

TM
Thando M's update04 Nov 2021, 11:46
Reviewer Update
Yes I did and yes I was debited last month for a device and number that I don't have talk about broad daylight *******!!!!!!