pathethic ***** horrible service

i have 3 contracts with cellc,which was all paid at the end of August for the month of September,my one contract sim had a network problem when i just received it and i could not use it because of the network error i tried calling in and they told me i need to do a sim swap i bought a new sim card and called in and they did the sim swap which was about 60 odd rands and they said to me not to worry of the costs as the problem was on their side and they would not bill me that R60.00 so then in the week i get a sms saying my account is outstanding with R61.00 and they going to suspend all my services on all 3 contracts which mind you was paid already and then i find out what the R61.00 is for and they relate it to my contract which i did a sim swap on and they told me NOT TO WORRY ITS WAS THEIR PROBLEM AND I WOULD NOT BE BILLED FOR IT...... SO NOW ALL 3 MY LINES ARE SUSPENDED BECAUSE OF A R61 BILLING OF WHICH WAS THEIR PROBLEM INITIALLY...I DARE YOU GUYS TO CONTINUE BECAUSE ALL 3 OF THOSE CONTRACTS WERE PAID AND IM TIRED OF CELL C'S *******'S SICK & TIRED!!!