MK
Michaela K

1 reviews | Active since Jun 2021

10 Jun 2021, 15:10

Patheric Service, very disappointed.

This is the worst service that we've received from a company. It;s been 2 weeks already since we've submitted our proof of payment for a paid up letter from CellC. Paid up letter was sent to CellC from Shapiro Shaik and Associates 3 times since the 27th of May. We submitted proof of payment to Cellc via email (*** as well as ***). CellC said they would log a query and that we shoud "await feedback" - we've been awaiting feedback for more than a day now. Can this please be urgently resolved as soon as possible. I cannot understand why this is such a difficult thing to resolve. Very *********** staff!!

Bernice Kluit ***

***

0
Replies (2)
Cell C
Cell C's reply10 Jun 2021, 15:23
Official
Good day Ms. Kluit 

Thank you for writing to us.

Please accept our apologies for the delay in resolving your query. We have made a follow-up on your behalf, we will revert feedback as soon as received.

^NZ

MK
Michaela K's update11 Jun 2021, 12:11
Reviewer Update
Good Day, this is a very urgent matter and to date I have not received any feedback