CK
Cecilia K

1 reviews | Active since Oct 2015

28 Jun 2017, 21:00

Patetic service

<p>I have a contract with cell c and my line was suspended which i paid and took them 2 weeks to unlock it then the following month they double change me n when i called in to find out I was told due to an unpaid month but to my suprise they unlocked my line previously to show that they receive my payment....this situation is very fustrating</p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply29 Jun 2017, 07:32
Official

We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the frustration.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply30 Jun 2017, 14:02
Official

Hi Cecilia

Kindly respond to the email sent by Moses for further assistance.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply03 Jul 2017, 12:13
Official

Moses could not get hold of you on your contact number today and has not received any response regarding the previous email he sent to you.

Regards

Cell C | PN

Best regards,