NM
Nthati M

1 reviews | Active since Apr 2009

05 Feb 2016, 15:58

Passing the buck and incompetence

I took a contract with cell c and requested that my prepaid no be ported to contract. I don't know what happened because now I'm without a phone and no one is willing to assist. They all passing the buck and I'm loosing money because of their incompetence. No one is willing to assist. To now I'm without a phone. Who's going to compensate the time and money lost

0
Replies (1)
Cell C
Cell C's reply05 Feb 2016, 16:01
Official
Hello bohlokoa,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN