Passing the buck

Dear Cell C. Recently I handed in an Apple Iphone for repair within the 90 day APPLE warranty period for a new phone.....The phone was a victim of a date change that was meant to make the phone go RETRO but instead broke the phone .....Let me just tell you that the VODACOM phones involved in this incident have all been replaced..... YOU AS CELL C THOUGH STILL HAVE MY PHONE MORE THAN A MONTH LATER! Sadly you tried to wiggle yourself out of this replacement for this incident , which is widely published and apologised for by APPLE on their website and forums by trying to find something else wrong with the phone... You favourite buck to pass around it seems is to call everthing water damaged..... Really, then please tell me how it was possible for the phone to have been working at the time of the software incident that paralysed it? I am tired of your lack of service and excuses.... If need be I too will hire Attorney Raymond Druker, get a billboard in a prominent place and take you to court.... Apparently its the way you understand customer care to work! I am not happy Mr Dos Santos. This is not treating the customer fairly.... Or maybe CELLC feel that they are above the law.....