Part 2

Dear Cell C <br> Once again I am writing to you about my cellphone. You still havent resolved my complaint. I havent had the phone for more than a month now. Your senior manager working on this tried to negotiate with me to pay for 50% of fixing my phone which happened to still be in the 90 day APPLE warranty when the problem occured. I told him NO and amazingly he cant produce a written report from your alledgedly accredited Iphone Fixing Center nor are you complying with the WARRANTY in regard to my phone. Your senior manager has since disappeared. I called your VIP lack of service center and asked Natasha to find this manager and ask him to call me... Thus far I am sure he is managing to find more ways for you to pay him without him actually doing anything .... I am gravely unhappy with your 'whatever' service CELLC..... You are treating customers unfairly and that is wrong.