IM
Itumeleng M

1 reviews | Active since Apr 2022

11 May 2022, 09:06

PAID UP LETTER WOES!

Dear Peter. I wholeheartedly regret being Cell C's customer. To this day, I'm still waiting for my paid up letter confirming that I have settled my cellc account and this is for employment purposes. Lord knows what's taking them this long but they still sending me from pillar to post . Today's the 3rd week, I still don't have my letter.

Please help!!

0
Replies (5)
IM
Itumeleng M's update11 May 2022, 14:11
Reviewer Update
Yes
Cell C
Cell C's reply11 May 2022, 15:12
Official
We'll be in touch.

^NH
IM
Itumeleng M's update11 May 2022, 21:11
Reviewer Update
I've been communicating with a team leader by the name of Thabang Vilakazi who needs to be held accountable for not providing feedback on time nor does he answer emails.
I use my resources and time to keep on calling when in reality, I shouldn't be doing that.
This is totally unacceptable. I don't want anything being shortly attended to, but rather immediately resolved. I've had enough.
Cell C
Cell C's reply11 May 2022, 21:58
Official
Our team will contact you to liaise on the matter and others that may arise during the discussion. 

^MP 
IM
Itumeleng M's update11 May 2022, 22:50
Reviewer Update
What's taking long to get a letter that confirms my payment?
Can't you give me something as confirmation to give to my potential employer meanwhile your team that doesn't work hard enough to help clients within the time frame they gave them is still doing investigations ?

It was very easy for your team to ambush me with a letter to settle My debt. Now that I did, it's hard to give me what's rightfully mine ...ON TIME!