NM
Neo M

1 reviews | Active since Dec 2022

13 Dec 2022, 13:53

Paid up letter not received since 2021

It is frustrating that i paid my account in September 2021 and till date i have not received my paid up letter and my credit bureau not updated. Can someone Senior kindly assist me with this matter. I dont know what Blue Label or Cell Staff are doing Contract ***. ID ***

0
Replies (5)
NM
Neo M's update13 Dec 2022, 14:41
Reviewer Update
image.png 45.42 KBi do not have a credit listing i was told when applying for a home loan that i was listed and i need that paid up letter as soon as possible.
NM
Neo M's update13 Dec 2022, 14:41
Reviewer Update
please contact me on ***

Cell C
Cell C's reply13 Dec 2022, 15:08
Official
Hi Neo.

Thank you for providing us with your contact details.
 
We have escalated your request to our Team, we will be in touch to further assist.

 ^TM 
NM
Neo M's update15 Dec 2022, 08:43
Reviewer Update
Morning

Till today i still have not received my paid up letter and my Transunion is not updated and im busy with my home loan application. please i need my paid up letter today.
Cell C
Cell C's reply15 Dec 2022, 10:20
Official
The escalation has been flagged for priority, please expect feedback from us.   
 ^MN