NK
Ndumiso K

1 reviews | Active since Mar 2022

30 Mar 2022, 21:53

Paid up letter

I have been trying to get a paid up letter from Cell C for contracts that are finished but still showing as active on my credit record. I have call the call center about 13 times and get a different story every time, I have sent multiple emails requesting a simple paid up letter and I have not received any assistance. I am really disappointed in Cell C.

0
Replies (1)
Cell C
Cell C's reply31 Mar 2022, 09:31
Official
Good day Ndumiso 

Thank you for the review.

We have received your query regarding your paid-up letter request.

We have escalated it for urgent assistance. We will be in touch.

^NZ