DB
Dineo B
1 reviews | Active since Dec 2022
01 Dec 2022, 13:26
Paid up letter.
Terrible experience just to get a paid up letter.Cell C agents will send you from pillar to post. Every time I call I'm told different stories.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
01 Dec 2022, 14:54Dear Dineo Baloyi, Thank you for contacting Cell C regarding your request for a paid up letter. I would like to apologize for the frustration you have experienced, the matter has been escalated and you can expect a call from us to assist you further. Regards, ^MN
Cell C's reply01 Dec 2022, 14:54
Official
Dear Dineo Baloyi, Thank you for contacting Cell C regarding your request for a paid up letter. I would like to apologize for the frustration you have experienced, the matter has been escalated and you can expect a call from us to assist you further. Regards, ^MN
DB
Dineo B's updateReviewer Update
04 Dec 2022, 00:07Even after a promise to get a call from you I still haven't received any reply nor a call . You said the matter was escalated but when I called to follow up I'm told my query was not even touched. I guess this replies are just to shut us up.
DB
Dineo B's update04 Dec 2022, 00:07
Reviewer Update
Even after a promise to get a call from you I still haven't received any reply nor a call . You said the matter was escalated but when I called to follow up I'm told my query was not even touched. I guess this replies are just to shut us up.
Cell C's replyOfficial
04 Dec 2022, 14:06We do understand your frustration due to delay in resolving the matter, urgency has been requested and feedback will be provided.
Cell C's reply04 Dec 2022, 14:06
Official
We do understand your frustration due to delay in resolving the matter, urgency has been requested and feedback will be provided.