FM
Funeka M

1 reviews | Active since Nov 2021

20 Nov 2021, 14:15

Paid up letter

Hi my name is Funeka, I am appalled by your service, I'be been calling to get a paid up letter for account *** for the last 2 weeks, account was paid up in June 2019, i get sent from pillar to post by your consultants, I was under Debt Review, in the process of clearing my name - so my attorney needs this paid up letter asap. Since I had to state my dissatisfaction online I trust you will see the urgency of this request. I you can - please email this paid up letter to ***.

0
Replies (4)
FM
Funeka M's update22 Nov 2021, 10:10
Reviewer Update
Good Day

Thanks for the prompt response.

My id no is *** apologies - I made an error in the last four digits.

This account was probably on your Debt Review department.

Please send it to my email *** asap.

Kind Regards
F Matomela
Cell C
Cell C's reply22 Nov 2021, 11:36
Official
Hi Funeka  

Thank you for the information. 

Our team will be in touch to provide assistance. 

Regards
^MP 
FM
Funeka M's update22 Nov 2021, 12:19
Reviewer Update
Hi

Do you by any chance have a timescale that I can expect a resolution for this enquiry??

I need to revert feedback to the Attorney on when he can expect the paid up letter.

Kind Regards
Funeka
FM
Funeka M's update24 Nov 2021, 12:03
Reviewer Update
Hi

The 2 day turnaround time is up.....

I'm still waiting.....in the next 19 minutes it will be exactly 48 hours - nevermind the phone call requests I've been making for the last 2 weeks.....

With the last bit of faith and baited breath - my email is *** - All I need is a soft copy of a paid up letter, just an email....nothing much.

FM