SS
Semaka S
1 reviews | Active since May 2026
05 May 2026, 12:15
Paid up letter
I paid off my cell c account still today im struggling to get a paid up letter,this had messed up my life and credit so much because it says I am still in arrears,I went to cell c rustenburg mall no help and no care for customers, I guess we are only gud for sales
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
05 May 2026, 12:42Dear Semaka Sonnia Seokotsa,
Thank you for getting in touch.
We sincerely apologise for the inconvenience and frustration you have experienced regarding your paid-up letter.
We understand the seriousness of this matter, particularly the impact it may have had on your credit profile. Please be assured that we have escalated your query to our support team for urgent investigation.
Our team will revert with feedback as soon as possible.
Thank you for your patience and for bringing this to our attention.
Kind regards,
Cell C | RM
Thank you for getting in touch.
We sincerely apologise for the inconvenience and frustration you have experienced regarding your paid-up letter.
We understand the seriousness of this matter, particularly the impact it may have had on your credit profile. Please be assured that we have escalated your query to our support team for urgent investigation.
Our team will revert with feedback as soon as possible.
Thank you for your patience and for bringing this to our attention.
Kind regards,
Cell C | RM
Cell C's reply05 May 2026, 12:42
Official
Dear Semaka Sonnia Seokotsa,
Thank you for getting in touch.
We sincerely apologise for the inconvenience and frustration you have experienced regarding your paid-up letter.
We understand the seriousness of this matter, particularly the impact it may have had on your credit profile. Please be assured that we have escalated your query to our support team for urgent investigation.
Our team will revert with feedback as soon as possible.
Thank you for your patience and for bringing this to our attention.
Kind regards,
Cell C | RM
Thank you for getting in touch.
We sincerely apologise for the inconvenience and frustration you have experienced regarding your paid-up letter.
We understand the seriousness of this matter, particularly the impact it may have had on your credit profile. Please be assured that we have escalated your query to our support team for urgent investigation.
Our team will revert with feedback as soon as possible.
Thank you for your patience and for bringing this to our attention.
Kind regards,
Cell C | RM
SS
Semaka S's updateReviewer Update
14 Jul 2026, 10:23Good morning hellopeter im glad vvm sent my paid up letter so I would like to contact cellc looking the person assisted who assisted me on this case her name ntibi so that she can finish my case assisting me
SS
Semaka S's update14 Jul 2026, 10:23
Reviewer Update
Good morning hellopeter im glad vvm sent my paid up letter so I would like to contact cellc looking the person assisted who assisted me on this case her name ntibi so that she can finish my case assisting me