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Nonhlanhla N
1 reviews | Active since Feb 2022
19 Oct 2023, 11:09
Paid up letter
I paid up my cell c account on the 6th of February 2023 and my account was handed over on 9th of February 2023. I have been calling and sending emails to cell c for the paid up letter. but still the matter is not resolved. Ths is holding me back. I very disappointing at cell c
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Replies (4)0
Replies (4)
Cell C's replyOfficial
19 Oct 2023, 12:04Dear Nonhlanhla Nzama
Thank you for reaching out to us.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have escalated the matter; our Team will be in contact with you to assist further.
Regards
Cell C| MM
Thank you for reaching out to us.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have escalated the matter; our Team will be in contact with you to assist further.
Regards
Cell C| MM
Cell C's reply19 Oct 2023, 12:04
Official
Dear Nonhlanhla Nzama
Thank you for reaching out to us.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have escalated the matter; our Team will be in contact with you to assist further.
Regards
Cell C| MM
Thank you for reaching out to us.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have escalated the matter; our Team will be in contact with you to assist further.
Regards
Cell C| MM
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Nonhlanhla N's updateReviewer Update
19 Oct 2023, 13:27I have been receiving these escalation email everyday. Can this be resolved at once
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Nonhlanhla N's update19 Oct 2023, 13:27
Reviewer Update
I have been receiving these escalation email everyday. Can this be resolved at once
Cell C's replyOfficial
19 Oct 2023, 13:47Did the email come with a reference number?
^MP
^MP
Cell C's reply19 Oct 2023, 13:47
Official
Did the email come with a reference number?
^MP
^MP
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Nonhlanhla N's updateReviewer Update
19 Oct 2023, 13:52Yes, Your feedback for case number ***
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Nonhlanhla N's update19 Oct 2023, 13:52
Reviewer Update
Yes, Your feedback for case number ***