NM
Nthati M
1 reviews | Active since Mar 2023
08 Feb 2024, 13:18
Paid up letter
Highly irritated and frustrated with this company.. I once had a contract with them 2018.. Upon termination they didn't close off this account with it . I was adviced to request a paid up letter from them.. Until now am still waiting.. Why am I punished for something they were suppose to close off and still punished by the waiting for the letter... MXM
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Replies (4)NM
Nthati M's updateReviewer Update
08 Feb 2024, 18:43Also am trying to get assistance through the call center and Dinneo keeps putting me on hold and cutting off my call after few minutes.. This is really bad service mxm
NM
Nthati M's update08 Feb 2024, 18:43
Reviewer Update
Also am trying to get assistance through the call center and Dinneo keeps putting me on hold and cutting off my call after few minutes.. This is really bad service mxm
NM
Nthati M's updateReviewer Update
08 Feb 2024, 18:55Ref number ***... Someone send me a drafted email as an attached confirming that I don't have an account with you my biggest equity now is that how can that be acceptable when its not even on a letterhead
NM
Nthati M's update08 Feb 2024, 18:55
Reviewer Update
Ref number ***... Someone send me a drafted email as an attached confirming that I don't have an account with you my biggest equity now is that how can that be acceptable when its not even on a letterhead
NM
Nthati M's updateReviewer Update
08 Feb 2024, 18:5808 February 2024
Confirmation of Paid-up Letter
Account Holder Details
ID/Passport: *********
Account code(s): ***
Customer Name(s): NTHATENG MANANA
We refer to the above matter and confirm that the above account/s under your name has /have been closed as settled.
We further confirm that we have sent a request to the relevant credit bureaus to have your payment profile updated.
Note: All updates to the credit bureaus can take 2 to 21 working days.
Please do not hesitate to contact us should you have any queries in respect of the above or require any further assistance.
For any queries, please contact our collections department on ***
Yours sincerely,
Cell C Collections Department
084 135
NM
Nthati M's update08 Feb 2024, 18:58
Reviewer Update
08 February 2024
Confirmation of Paid-up Letter
Account Holder Details
ID/Passport: *********
Account code(s): ***
Customer Name(s): NTHATENG MANANA
We refer to the above matter and confirm that the above account/s under your name has /have been closed as settled.
We further confirm that we have sent a request to the relevant credit bureaus to have your payment profile updated.
Note: All updates to the credit bureaus can take 2 to 21 working days.
Please do not hesitate to contact us should you have any queries in respect of the above or require any further assistance.
For any queries, please contact our collections department on ***
Yours sincerely,
Cell C Collections Department
084 135
NM
Nthati M's updateReviewer Update
08 Feb 2024, 20:31Thank pls could you provide me with paid up letter on a letterhead I need to furnish this information to my debt counselor as he needs to issue me with a clearance certificate but is failing to do so because of the status of this account
NM
Nthati M's update08 Feb 2024, 20:31
Reviewer Update
Thank pls could you provide me with paid up letter on a letterhead I need to furnish this information to my debt counselor as he needs to issue me with a clearance certificate but is failing to do so because of the status of this account