TC
Thuli C

1 reviews | Active since Jul 2016

07 Jul 2016, 10:22

paid up letter

<p>Cell c is still sending me on a wild goose chase..I mean today I hv called them the whole day and none of the departments know which department is responsible for paid up letters..talk about incompetence I mean they were able to send me a demand letter and I paid so now they can't send a paid up letter and none of them knows who must I talk to...Cell C I will never go into business with them they really don't treat their customers right and now I don't have airtime and no one will bother to call me from them but when I was owing them they called everyday.this is poor very poor customer service and its irritating really coz I need this sorted I'm stuck without this letter not that they care thought that they are ruining my life.</p>

0
Replies (3)
Cell C
Cell C's reply07 Jul 2016, 10:45
Official

This morning one of our consultants tried contacting you and could not get hold of you on your contact number. However the consultant will keep trying.

You can also provide us with an alternative contact number and we will gladly assist.

Regards

Cell C | PN

TC
Thuli C's update07 Jul 2016, 10:54
Reviewer Update

Only once and that's when I called back but no help still..they can call now I am waiting for them..or call ********** 357

TC
Thuli C's update07 Jul 2016, 12:28
Reviewer Update

Better yet give me a number to call about this and I'll call myself coz now I hv just received a message saying u tried calling but u are not calling the alternative number you asked for and the phone is in my hand..give me a name and a number of a person I should call back coz u not even leaving a voice message..