Paid in full. Still no paid-up letter. Unacceptable.

I am utterly disappointed and shocked at Cell C customer service. I will seriously never consider opening another contract with them. I paid my full outstanding balance (R149.51 via Nimble Group in Aug 2025) and submitted proof. Months later, Cell C still failed to update my account correctly.

Now I’m waiting for a paid-up letter — after endless calls, emails, and zero real assistance.

This is shocking service for such a simple request. Resolve this urgently.