Paid for data and got only a 3rd of it

<p>Bought a 3GB bundle data to prevent me from going over my limit and although I paid the full R299 for 3GB, only 1GB was given to me but the money for 3GB was deducted! Because I only have a data contract with Cell C, I have to phone from my cellphone and each call is at least R50,00!<br />I was then told that I am correct, but that the 2GB they owe me will only reflect on my account on 01 December - I NEED IT IN NOVEMBER! I can already see that 1GB is not enough to last until the end of the month, and if I use more than the 1GB which was given to me wrongly instead of 3 GB, I am quite sure you will charge me out of bundle rates - AND I'VE BOUGHT THE 3GB to prevent this.<br />It is unacceptable that I paid immediately for my 3GB, but only received 1GB as that is still not enough to take me to the end of the month.<br />I need TWO THINGS NOW!!!:<br />(1): My remaining and the already paid for missing 2 GB must be allocated immediately.<br />(2): I bought the DataExtenda Recurring bundle but want to cancel that effective end of Nov. 2016. I was told to phone back on 30 November to have that done. I am disabled and getting things done is much more effort than normal, and I need things to run smooth, and I also can't spend more money on lengthy calls from my cellphone. It should be an easy solution to (1) add my missing 2 GB and (2) cancel my DataExtenda Recurring data now already, and the date is just around the corner.<br />I am putting this in writing now as I need the missing data as I am almost out of data and I DON'T need to see an account with out of bundle charges. With this complaint in writing, I strongly suggest you rectify my account first this Monday morning and confirm with me. I have a lot of work to be done ASAP which will require immediate action.<br />If this is not rectified very fast, I am exercising my rights according to the CPA act and cancelling my subscription. I know you have different terms and conditions, but the CPA takes precedence. I sleep late due to my disability so please phone in the afternoon, and don't leave a message but keep on phoning until you reach me.</p>