KR
Karen R

1 reviews | Active since Oct 2016

03 Oct 2016, 08:13

overloaded network

<p>Maybe Cell C must slow down by buying over everybody's contracts, and stop overloading the network. My husband never struggles, he has MTN. I hardly EVER have signal or network. Very disappointed. Considering to move my contract. Atleast MTN is not full of empty promises.</p>

0
Replies (2)
Cell C
Cell C's reply03 Oct 2016, 08:24
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply04 Oct 2016, 10:01
Official

Please be advised that Danielle has escalated your network complaint to our network team for further assistance.

Regards
Cell C | PN

Best regards,