LB
Lize B
1 reviews | Active since Nov 2016
11 Nov 2016, 23:16
Overcharging on data plan
<p>I have recently notice that cell c is overcharging me by about R400 per month. after numerous inquiries and complaints sent I am still waiting on a response. I have received nothing but terrible service and coverage from them and wish I had never taken contracts with them. They never resolve issues. I also topped ip my account with a gig data wjich was apparently finished in 1 minutes and my it spevialist told me no background actions drained the data. It was not used by me.</p>
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Replies (3)
Cell C's replyOfficial
12 Nov 2016, 07:07Thank you for bringing this matter to our attention.
We have requested one of our consultants to follow up on this matter and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Nov 2016, 07:07
Official
Thank you for bringing this matter to our attention.
We have requested one of our consultants to follow up on this matter and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
14 Nov 2016, 08:46Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Nov 2016, 08:46
Official
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
16 Nov 2016, 10:09Lungi confirmed that she has assisted you with this matter and emailed the data validation report.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Nov 2016, 10:09
Official
Lungi confirmed that she has assisted you with this matter and emailed the data validation report.
Regards
Cell C | PN
Best regards,