LJ
Lorena J

1 reviews | Active since Mar 2015

01 Apr 2015, 11:52

OVERCHARGING - NO FEEDBACK

My husband Clint Johnson was overcharged by R180 on his last debit when his contract expired last year November.<br> <br> Since then, after numerous telephone calls (Of which he has received texts saying he will be reimbursed those particular weeks) and e-mails (Of which we have received confirmation of receipt only) we have not received any feedback or reimbur*****t to date.<br> <br> This is now months later and has left us feeling frustrated and very jaded.<br> <br> Feedback and reimbur*****t would be appreciated.

0
Replies (1)
Cell C
Cell C's reply01 Apr 2015, 12:07
Official
Hello Lorena Johnson,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,