LJ
Lorena J
1 reviews | Active since Mar 2015
01 Apr 2015, 11:52
OVERCHARGING - NO FEEDBACK
My husband Clint Johnson was overcharged by R180 on his last debit when his contract expired last year November.<br> <br> Since then, after numerous telephone calls (Of which he has received texts saying he will be reimbursed those particular weeks) and e-mails (Of which we have received confirmation of receipt only) we have not received any feedback or reimbur*****t to date.<br> <br> This is now months later and has left us feeling frustrated and very jaded.<br> <br> Feedback and reimbur*****t would be appreciated.
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Replies (1)Cell C's replyOfficial
01 Apr 2015, 12:07Hello Lorena Johnson,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Apr 2015, 12:07
Official
Hello Lorena Johnson,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
