Overcharging cellular Contract(*****ING MY MONEY)

<p>I have Been a loyal Cell c customer for a number of years. I am very disappointed with what cell c has done.</p> <p>I signed a contract with Cell C in August of 2015, from that date until December 2016 I had been paying an amount of R588.99 pm, suddenly come January of 2017 I am being charged R599.99, an increase off R11. To be clear the contract I signed is a closed line i.e. no possible out of bundle spend. I called the call centre (140) they couldn’t help me; I was brushed off to cell c head office, there I was told that there have been price increases. To be frank that’s utter *******. I signed a contract with cell c knowing I’d be paying R588.99 for 24 months. Now you are telling me you can increase what you are charging me at will? That is just crazy. What is the meaning of a contract? It’s a legal binding document that cannot be amended by one or the other contracted parties at will without consensus from both parties. In essence CELL C IS *****ING MY HARD EARED MONEY. All I want is the company to stick to what they agreed upon, they render a service and I pay for it, not that they charge me what they want when they want. Cell C, please have some dignity and treat your customers with respect.</p>