dP
deon P
1 reviews | Active since Sept 2013
12 Jul 2015, 20:00
overcharging
I upgraded my data contract on 11-06-15 was charged a prorata for June which was debited contract is 99 for 2gb peak and 3gb for nightsurfer I asked the consulant to put a cap and he let me speak to a consultant @ cell c and she put a cap of 50 rands nt advising properly that its a data for call and sms.y would I put a cap on that if it was a data contract? If I was advised correctly I would have nt taken this contract!! I mean to pay 500 rand for a 99 contract is ******* where as adsl is far cheaper and neotel has 10gb for 118rands. Cell c are ripping people off. Leaving Vodacom which I Neva had a problem. With thinking cellc were better what q huge disappointment.
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Replies (1)Cell C's replyOfficial
13 Jul 2015, 08:23Hello deonpurdilwa,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Jul 2015, 08:23
Official
Hello deonpurdilwa,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
