1 reviews | Active since Jan 2016
I have been trying to resolve the same problem with Cell C since I took out my contract with them for my internet ****le in November last year. I signed up for a SmartDataPostpaid 1GB for R60 per month and requested it to be CAPPED. This request was IGNORED and I have been over charged 3 months in a row now with bills amounting to R1800! I have requested this matter to be resolved numerous times and for my money to be refunded with no such luck. <br> Every time I speak to an agent I get the same response 'someone will contact you to help resolve this query and here is another case number'. <br> I am clearly not an important customer as no one seems to be bothered to sort this matter out. Cell C is in breach of contract and I would like to cancel my contract and have the money owed to me refunded immediately!<br> <br> I have even emailed proof of my request to have the data capped from the start date in November.<br> My next move is to speak to JOS? DOS SANTOS the CEO of Cell C should this matter not be dealt with immediately! <br> I feel I have been ****** and Cell C does not care about their customers.
Best regards,
Best regards,
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