ML
Mpho L

1 reviews | Active since Sept 2017

01 Nov 2017, 09:24

Overcharged & breach of contract

I signed to pay R299 for a 40g WiFi contract and R379 has gone off my account. I want my money or I’m terminating this contact

0
Replies (3)
Cell C
Cell C's reply01 Nov 2017, 09:38
Official

Good morning Mpho

Perhaps you exceeded your usage and you were charged R379 instead of R299. We will get one of our team members to look into this and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply01 Nov 2017, 11:49
Official

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

ML
Mpho L's update01 Nov 2017, 12:04
Reviewer Update
I was sent a statement and it doesn’t make sense.