AW
Aimee W
1 reviews | Active since Aug 2012
03 Jul 2015, 09:39
Overcharged and cant access
After cancelling my contract (due to poor/no network coverage). I am over billed on my last month. When i call the Billing help desk, they are unable to access any of my details. Now i have no way of finding out WHY i was over billed. Even the Stores cannot see my account. <br> One of the MANY reasons i am happy i LEFT Cell C....and will NEVER return!
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Cell C's replyOfficial
03 Jul 2015, 09:48Hello aimeewalker,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Best regards,
Cell C's reply03 Jul 2015, 09:48
Official
Hello aimeewalker,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Best regards,