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Muhammad O

1 reviews | Active since May 2016

01 Apr 2020, 10:17

Overcharge on Device After Cancellation & Unauthorized Debit Order AFTER

Overcharge on device even though the contract ran it's term and we cancelled contract.Cell should have only charged for the sim; but they charged for the device as well.This may often be overlooked by the customer and they coin million on this device overcharge. If for example my monthly charge is a total of R600 and the device is R300; do the math if you multiply this by a few 100 000 customers.Also after the contract was cancelled Cell C debited my account with a R100 - for what. This is why technically Cell C are INSOLVENT. The consumer council and the telecommunication ombudsman should look into Cell C's business practices .

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Replies (1)
Cell C
Cell C's reply01 Apr 2020, 13:01
Official
Good day Muhammad Osmany

Thank you for contacting Cell C. 

We'll be in touch to assist. 

^MP