RM
Retha M
1 reviews | Active since Apr 2013
09 Feb 2016, 09:03
OVERCHARGE
*** - my main number with cell c - Cell C is currently overcharging my account (for who know how long is this going on) I am so frustrated that I cannot speak to the *********** people there. I had 3 gig data which I got with my account, which they never told me is only valid for 4 months. I would like to cancel all 5 my contracts with Cell C - AND I WILL NOT PAY THE PENALITY FEE - I WILL CANCEL YOUR DEBIT ORDER WITH MY BANK AND I DONT WANT YOUR NON EXCISTEND SERVICE ANYMORE.
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Cell C's replyOfficial
09 Feb 2016, 09:09Hello RethaMaree,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Feb 2016, 09:09
Official
Hello RethaMaree,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,