JM
JOHN M
1 reviews | Active since Dec 2012
27 Dec 2015, 12:33
overcharge
So here we go again. once again no results and stupid customer service person wanting to know if I paid my credit. I reported to cell c store in centurion mall *** on 21/12/2015. was promissed turn around of 48 hours. it is now 27/12/2015 way longer than 48hrs. and still no response. i am sure that what cell c is doing to my account is breach of contract.
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Replies (1)
Cell C's replyOfficial
28 Dec 2015, 08:03Hello johnnymacza,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Dec 2015, 08:03
Official
Hello johnnymacza,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,