JB
Jacques B
1 reviews | Active since Apr 2014
14 Jan 2016, 09:32
Overbilled for Cell C errors!!!!!
Ive got a Cell C straight up 200 account with a added 1Gig databudle<br> <br> The costs therefor is R220 + R149 = R 369<br> <br> My December bill amounted to more than R900!!! and Jan 2016 Bill more than R700!!!!<br> <br> This is insane and an error on Cell C's upgrade department<br> <br> As per my previous complaint - Cell C did correct their error and have loaded the ! Gig bundle since mid Jan - but HAVE NOT CORRECTED THE account!!!!<br> PLEASE CREDIT MY ACCOUNT ASAP<br> <br> Also - I have asked that the data bundle and straight up be capped - and due to bad service Im worried that this is not the case - PLEASE CHECK AND CORRECT IF NECCESSARY
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Replies (1)Cell C's replyOfficial
14 Jan 2016, 09:43Hello JacquesBooysen,
Thank you for notifying us of the above.
One of our consultants will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
One of our consultants will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Jan 2016, 09:43
Official
Hello JacquesBooysen,
Thank you for notifying us of the above.
One of our consultants will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
One of our consultants will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
