NL
Niel L
1 reviews | Active since Aug 2011
13 Mar 2015, 11:25
Overall **** service
I dont know where to start. <br> I am unable to receive or make any phone calls. If you phone the call centre, the voice advise that you will be transferred to a consultant but is cut off. It happened 4 times allready.<br> I have asked on numerous occasions that my monthly bille is e-mailed to me. Every month i have to phone for it to be done.<br> When i sign up for my current contract in 2014 i was ensured that the whole Western Cape has coverage... Try driving on the N2 and N1 and Overberg and see if you have signal everywhere.<br> <br> How do you cancel your contract?
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Replies (1)Cell C's replyOfficial
13 Mar 2015, 11:34Hello Niel Liebenberg,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply13 Mar 2015, 11:34
Official
Hello Niel Liebenberg,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
