Over Spending limit

Item: Cell C
Rating: 2
Author: Christa N

I have a Spending limit of R700 on my account. My contract is R499, which give you a total of R1200. Now I get a invoice of R1 614. How is that possible?<br> <br> I added bundles to my account, making sure all the time that I have bundles, now I get Call Charges for Smart Data Internet of R550??? What the hell is that?<br> <br> Please, urgently call me and explain what is going on?? Call me after 17h.

Helpful (0)

Replies (1)

Cell C's replyOfficial

12 Feb 2016, 09:11

Hello CJor09,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and provide clarity. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C's reply12 Feb 2016, 09:11

Official

Hello CJor09,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and provide clarity. Do expect communication.

Regards
Cell C | PN

Best regards,

Over Spending limit

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